Terms & Conditions

By browsing this site or placing an order, you agree to these terms. If you do not agree, please do not use the site or purchase our products.

We work to describe our formulas accurately, including ingredients, concentrations, and directions for use. Colours, textures, and packaging may vary slightly from images shown. Product claims describe cosmetic appearance only.

You are responsible for reviewing the full ingredient list before purchasing and before each use, particularly if you have allergies, sensitivities, or an existing skin condition.

All prices are shown in US dollars and may change without notice. Promotional pricing applies only while the promotion is live. If a product is listed at an incorrect price due to an error, we may cancel the order and issue a full refund.

An order is an offer to purchase. We may decline or cancel an order — for example, if an item is out of stock, payment cannot be verified, or we suspect fraud. Order confirmations are sent by email once payment is captured.

Delivery timelines are estimates, not guarantees. Full details are in our Shipping Policy. Risk of loss passes to you when the carrier delivers the parcel to the address provided.

Returns and refunds are handled as described in our Returns & Refund Policy, which forms part of these terms.

All content on this site — including text, photography, branding, and page design — belongs to Nova or its licensors and may not be copied, reproduced, or used commercially without written permission.

• Do not use the site for unlawful, fraudulent, or abusive purposes.
• Do not attempt to interfere with, scrape, or gain unauthorised access to the site.
• Do not submit false information, including false order or contact details.
• Do not post content that is defamatory, misleading, or infringes others' rights.

To the maximum extent permitted by law, Nova is not liable for indirect, incidental, or consequential damages arising from use of the site or our products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to that claim. Nothing here limits liability that cannot be limited by law.

These terms are governed by the laws of the jurisdiction in which Nova operates, without regard to conflict-of-law rules. Disputes will be handled in the courts of that jurisdiction.

We may update these terms at any time. Changes take effect when posted, and the terms in force at the time of your order apply to that order.

Questions about these terms? Email support@novaskins.online.